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- Manager – Beverage
- Position
- Manager – Beverage
- Department
- Food & Beverage
- Working Location
- Taipa / Cotai
- Post Date
- 04/03/2021
- Requirements
-
• Bachelor degree or certification in hospitality or related disciplines
• Minimum of 8 years' beverage operations experience or in similar job role or equivalent and with working experience in 5 - star hotel
• Proficient in spoken Cantonese, Mandarin and English
• Proficient in Microsoft Office
• Able to multi - task and work in a fast - paced environment
• Diligent attention to detail and safety
- Responsibilities
-
• Assist Assistant Director of Food & Beverage - Beverage in coordinating all phases of restaurant / outlets / bars / banquet beverage operations in the Hotel
• Manage the implementation of local alcohol ordinances and oversees the service of any alcohol function for that day
• Oversee the service of any alcohol function and bar operation area, supervises beverage service staff in accordance with operating policies that he or she may help establish
• Supervise team to ensure achieving service quality that exceeds expectations
• Handle guest complaints in restaurants
• Schedules periodic beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members
• Total receipts and balance against sales, deposit receipts, and lock facility at end of day
• Develop new alcohol packages and wine menus with Wine Sommelier
• Maximizes the effectiveness of employees by developing each of their skills and abilities through the appropriate training, coaching, and / or mentoring
• Encourages employees to be creative and innovative, challenging and recognizing them for their contribution to the success of the operation
• To keep well - versed and updated with Forbes standards for hotels and restaurants
• Work together with Training and Development team to analyses reports and plan strategies to achieve the 5 - Star rating for Forbes
• Attends meetings and training sessions as and when required
• To personally drive staff training and development to achieve the standards at every level
• Perform other job related duties as requested