- Browse Job
- Shift Manager – Operations (Hotel)
- Position
- Shift Manager – Operations (Hotel)
- Department
- Security
- Working Location
- Taipa / Cotai
- Post Date
- 15/11/2024
- Requirements
-
• College education preferred, or equivalent experience
• Previous supervisory / managerial experience
• Good command of spoken & written English & Chinese (Cantonese & Mandarin)
• Familiar with Microsoft office applications
• Must be able to stand or walk for prolonged periods of time and reasonable lifting
- Responsibilities
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• Provide security, safety, and protection for guests, employees, and property and company assets
• Patrolling through the property (non-gaming attractions, back of the house areas, hotel areas, and outdoor areas) by means of standing, walking, driving a motorized vehicle, or by riding a bicycle looking for disturbances, illegal activity, or safety hazards and take appropriate action when needed
• Participate in personnel-related matters including but not limited to: training, coaching, counseling, and evaluating
• Supervise, perform and respond to normal or emergency duties requiring moderate to strenuous physical exertion
• Assist security supervisors and officers with assigned duties when necessary
• Ensure personnel follow and equally and fairly enforce approved procedures and policy
• Respond to all major crimes, incidents, unusual occurrences, in addition to the assigned security officer
• Perform investigations related to incidents (criminal, medical, accidents, complaints, and missing property) and produce a comprehensive incident report on the subject if required. Assist Officers with their investigations when needed to insure all documentation is acquired for the report
• Administer disciplinary action when needed
• Other duties as assigned by management
