Position
Dispatcher
Department
Dispatch
Working Location
Taipa / Cotai
Post Date
02/02/2024
Requirements
• Diploma or equivalent experienced preferred
• Minimum of 1 year working experience in car park operations field or transportation
• Valid Driving License
• Working knowledge of two-radios and handling multi-line telephones preferred
• Have a well groomed, professional appearance
• Fluent in English, Cantonese, Mandarin
• Work varied shifts, including weekends and holidays
Responsibilities
• Control Limousine order taking and dispatch
• Answer all incoming phone calls, take down limousine reservations and enter the taken reservations into the system
• Assign as well as dispatching limousine for the ad-hoc limousine taken
• Brief chauffeurs ensure they know exact locations as well as correct guest of this assignment
• Monitor and ensure limousines are staged at the designated entrances for valuable high limit ad-hoc guest
• Constantly liaising with limousine coordinator / supervisor staged at designated entrance to fulfill the limousine request demand updating and replenishing
• Monitor the system ensure pre-booked reservations are dispatched on time
• Terms and conditions of outsource cross border limousine company are to dictated to booker constantly ensuring they are aware
• Ensure all special charge posting task report send to respective department once the task complete, such as: Special event / abnormal booking and so forth