SJM Job

Position: Assistant Manager (Hotel Revenue Optimization)
Department: Strategic Analysis
Working Location: Taipa / Cotai
Post Date: 09/07/2024
Requirements: • Bachelor degree or above
• Minimum 3 years’ solid experience in casino/hotel/resort revenue management/analysis
• Experience in optimizing revenue in a multi-properties environment
• Good understanding of all aspects of management within casino/hotel operations in large scale casino hotel
• Knowledge of strong organizational skills
• Good knowledge of data management and customer segmentation
• Proficiency in Microsoft office applications including Word, Excel, PowerPoint and Outlook
• Proficiency in analytical and data visualization tools (SAS, SQL, business intelligence tools are preferable) data mining, SAS, Tableau, PowerBI, SSRS, Python and CAD
• Good in spoken and written English, Cantonese and Mandarin
Responsibilities: • Lead a team of Analysts and Senior Analysts to implement revenue optimization strategies for both gaming and non-gaming by utilizing company hotel assets
• Assist with budget, forecast and strategic plan process for hotel and other applicable revenue streams, and communicate to Hotel Sales, Casino and Resort Marketing, Reservation, CRM and Loyalty Marketing
• Conduct post analysis and monitor room related campaigns and offers
• Optimize profitability per room by managing hotel ADR, occupancy and casino room criteria daily, short term and long term; Identify distressed periods and initiate recovery and contingency plans
• Understand the needs of different market segments and work effectively with hotel operation, resort marketing, Sales & Marketing and other operation divisions to develop strategic programs to maximize hotel's profitability
• Work closely with hotel operation, resort marketing, Sales & Marketing and channel distribution team on managing hotel daily inventory, operation procedures, and implementing sale strategies
• Responsible for building and optimizing revenue-generating hotel and casino related products, positioning and launching strategies successfully, and providing analytics and reporting
• Train and develop the next generation of analytical talents
• Conduct Business Revenue meetings to resolve operational issues and ensure strategies implement appropriately
• Carry out other duties as assigned by Management or otherwise delegated

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