Position
Assistant Manager (Hotel Revenue Optimization)
Department
Strategic Analysis
Working Location
Taipa / Cotai
Post Date
27/02/2023
Requirements
• Bachelor degree or above, major in Computer Science, Statistics, Data Science or Mathematics is preferred
• Minimum 3 to 5 years of solid experience in casino/hotel/resort revenue management/analysis
• Experience in optimizing revenue in a multi-properties environment
• Experience with data, statistical, and data visualization tools: MS SQL server, data mining, SAS, Tableau, PowerBI, SSRS, Python, CAD, Excel and PowerPoint etc.
• Proficient in both written and spoken Chinese and English
• Good understanding of all aspects of management within casino/hotel operations in large scale casino hotel
• Knowledge of strong organizational skills
• Good knowledge of data management and customer segmentation
Responsibilities
• Lead a team of Analysts and Senior Analysts to implement revenue optimization strategies for both gaming and non-gaming by utilizing company hotel assets.
• Assist with budget, forecast and strategic plan process for hotel and other applicable revenue streams, and communicate to Front Office, Hotel Sales, Resort Premium Market Development, VIP Services & Resort Marketing, and CRM & Loyalty Marketing.
• Conduct post analysis and monitor room related campaigns and offers.
• Optimize profitability per room by managing hotel ADR, occupancy and casino room criteria daily, short term and long term; Identify distressed periods and initiate recovery and contingency plans.
• Understand the needs of different market segments and work effectively with Hotel Operation, VIP Services & Resort Marketing, Sales, Marketing and other operation divisions to develop strategic programs to maximize hotel's profitability.
• Work closely with Front Office, VIP Services & Resort Marketing, Sales, Marketing and Channel Distribution team on managing hotel daily inventory, operation procedures, and implementing sale strategies.
• Responsible for building and optimizing revenue-generating hotel and casino related products, positioning and launching strategies successfully, and providing analytics and reporting.
• Train and develop the next generation of analytical talents.
• Conduct Business Revenue meetings to resolve operational issues and ensure strategies implement appropriately
• Carry out other duties as assigned by Management or otherwise delegated.