SJM Job

Position: Senior Analyst (Hotel Revenue Optimization)
Department: Strategic Analysis
Working Location: Taipa / Cotai
Post Date: 11/09/2024
Requirements: • Bachelor degree or above, major in Computer Science, Statistics, Data Science, IT or Mathematics is preferred
• Proficiency in analytical and data visualization tools (SAS, SQL, business intelligence tools are preferable) data mining, SAS, Tableau, PowerBI, SSRS, Python and CAD
• Minimum 2 years’ solid experience in casino/hotel/resort revenue management/analysis
• Good understanding of all aspects of management within casino/hotel operations in large scale casino hotel
• Good Knowledge of Hotel Property Management System and casino patron management system
• Possess excellent internal customer service, organization, interpersonal, oral and written communications, team building, problem-solving skills
• Willing and able to work extended shifts, weekends, holidays
• Proficient in both written and spoken Chinese and English
Responsibilities: • Assist on implementing revenue optimization strategies for both gaming and non-gaming utilizing hotel assets
• Maintain hotel room budget and forecast accuracy and implement strategic plan process for hotel and other applicable revenue streams
• Understand the needs of different market segments and work effectively with Front Office, Hotel Sales, Resort Premium Market Development, VIP Services & Resort Marketing, and CRM & Loyalty Marketing to implement optimization strategies
• Monitor daily room pickup from each channel and identify yielding opportunities
• Work closely with Front Office, VIP Services & Resort Marketing, Sales, Marketing and Channel Distribution team on managing hotel daily inventory, operation procedures, and implementing sale strategies
• Maintain all relevant reports regarding room yielding, monitor daily room pickup from each channel and identify yielding opportunities
• Assist on simplifying and automating reporting process with BI tools
• Assist on maintaining databases accurate and up to date
• Maintain channel distribution related systems in the absence of Channel Distribution
• Train and coach the analysts in both analytical and reporting skills
• Carry out other duties as assigned by Management or otherwise delegated

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