Position
Uniform & Linen Attendant
Department
Housekeeping - Jai Alai Hotel
Working Location
Macau Peninsula
Post Date
13/03/2024
Requirements
Primary school graduated or above
Experience working in Wardrobe is preferable
Basic computer knowledge and English is a plus
Positive attitude
Fluent in Cantonese and Mandarin
Fully aware of FLHSS standards
Responsibilities
Consistently offer professional, friendly and engaging service (greeting, welcoming…)
Report to shift on time in uniform and perfectly groomed
Is courteous, positive and establish and maintain professional working relationship with all staff
Participate to daily briefing and training
Check the handover log book and follow up any outstanding issues
Fully understand and aware of all the different uniform styles to be able to answer needs in accurately and quickly
Check, track, record, dispatch and/or receive uniforms to/from outsource Laundry Company
Effectively scan all uniform going in and out of wardrobe area when necessary.
Inspect and hang all clean uniforms on conveyors according to designated slot number
Assist in unpacking new delivered uniforms, scan all new delivered uniform in to system as inventory and make sure the inventory is input correctly
Maintain uniform stock area tidy at all time, uniforms to be sorted by style, code number and size
Is responsible for labeling new staff uniform’s according to conveyor’s slot number
When new uniforms are delivered, she/he is accountable for confirming the quantities of each box and according to the packing list on the box
She/he is responsible for documenting and escalating any variance of delivery to his/ her superior
Report if any lost and found items found on staff uniforms
Responsible to log and report any chip malfunction and replaced with new chip
Assist in conducting staff uniform inventory on quarterly basis
Maintain the soiled uniform drop chute area, clean and tidy at all the time
Replace regularly trolleys, in the soiled uniform chute when trolleys are full
Prepare all trolleys and outgoing slip required with soiled uniforms for the supervisor counter check before collection by outsource laundry
Collect and inspect uniforms from employees who are transferred or terminated
Return all unassigned uniform from laundry in to inventory stock area
Assist in the fitting of uniforms for new employees
Assist all staff at wardrobe services counter for any uniforms services request.
Is attentive and ensure employee uniform needs/requests are met as per established standards
Able to iron garment when applicable to ensure uniforms are impeccable
Maintain the assigned uniform intact before hanging to conveyor
Ensure that hangers are returned and stored in to hanger racks station
Ensure that empty garment bags are stored properly
Ensure none of trolleys are blocking the conveyors rails and exits routes
Will assist in receiving goods, moving object or carton boxes when applicable
Is responsible to maintain and store all equipment and cleaning tools. (Vacuum cleaner, brooms, dustpan, mops and portable steamer etc.)
Is responsible to maintain the whole wardrobe area clean and tidy at all the times
Communicate effectively with all laundry personal and all other departments
Adhere to the hotel’s Policies and rules as well as all security, safety and emergency policies and procedures
Perform any other related duties as required and instructed by his/ her superiors