SJM Job

Position: Analyst - Front of House Solution
Department: Information Technology
Working Location: Taipa / Cotai
Post Date: 16/10/2024
Requirements: • Degree holder in Computer Science, Business or Information Technology related fields a minimum
• Any Business Related or Technology related certifications a plus
• Minimum 1 year working in information technology business application support
• Hospitality and/or gaming working experience is a plus
• Hospitality or gaming application knowledge is a plus
• Knowledge in project management and SDLC is a plus
• Proficient in spoken and written both English and Chinese
• Experience with Microsoft Office products
Responsibilities: • Work with business departments to understand all existing business operations and processes
• As the owners of business application issues, work with other IT team members, vendors, and/or contractors to resolve business application issues as quickly as possible
• Document and report outstanding business application issue status
• Assist both internal and external project managers in documenting business requirements and functional requirements for both application projects and enhancements
• Assist business users in documenting business cases for application projects and enhancements
• Follow IT internal processes, policies and procedures