SJM Job

Position: Assistant Manager - Front of House Solution
Department: Information Technology
Working Location: Taipa / Cotai
Post Date: 18/11/2024
Requirements: • Degree holder in Computer Science, Business or Information Technology related fields a minimum
• Any Business Related or Technology Related certifications a plus
• Minimum 4 years of working experience, with minimum 3 years working in information technology business application projects or support
• Hospitality (Hotel, F&B, Spa, Resorts or Retails) and/or Gaming working operations experience is a plus
• Enterprise, Hospitality or Gaming application knowledge is a plus
• Knowledge in project management and SDLC is a plus
• Proficient in spoken and written both English and Chinese
• Experience with Microsoft Office products
• Possess of good analytical skill and be detail oriented
Responsibilities: • Work with business departments to understand all existing business operations and processes
• Work with different IT teams and recommend technology solutions to streamline business processes and/or adding new features and functions for business to achieve company goals
• As the owners of business application issues, work with other IT team members, vendors, and/or contractors to resolve business application issues as quickly as possible
• Document and report outstanding business application issue status
• Assist both internal and external project managers in documenting business requirements and functional requirements for both application projects and enhancements
• Assist business users in documenting business cases for application projects and enhancements
• Able to drive project progress and achieve positive outcomes independently
• Follow IT internal processes, policies and procedures

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