SJM Job

Position: Senior Manager - Marketing & Non Gaming Solutions
Department: Information Technology
Working Location: Macau Peninsula
Post Date: 01/04/2025
Requirements: • Bachelor's degree in Computer Science, Information Technology or relevant disciplines
• TOGAF/Certified Enterprise Architect certification(s) is preferable
• PMI Project Management Professional / Scrum Master Certification is preferable
• Any Business Related or Technology Related certifications a plus
• Minimum 8 years' experience as an IT Solution Management/Project management or in a similar role
• Integrated Resort and/or Gaming working experience is a plus
• In-depth knowledge of operation and IT solutions within the Marketing/Hospitality/Back-of-house sector
• Excellent project management skills, with the ability to prioritize tasks and meet deadlines. Knowledge in Agile/DevOps Project Delivery is a plus
• Strong analytical and problem-solving abilities, with a focus on delivering practical and innovative solutions
• Excellent communication and interpersonal skills to effectively collaborate with business leaders, IT professionals, and external vendors
• Familiarity with data management, data integration, and data governance principles
• Knowledge of industry regulations and compliance standards
Responsibilities: • Collaborate with business department to understand business needs, objectives, and company strategies
• Conduct thorough evaluations of existing systems and processes, recommending enhancements to optimize performance and user experience
• Stay abreast of industry trends and emerging technologies to lead the conceptualization, design, and implementation of cutting-edge IT solutions
• Manage vendor relationships, including contract negotiations, service level agreements, and performance evaluations
• Oversee the planning, execution, and delivery of IT projects, ensuring alignment with budgetary and timeline constraints
• Employ robust project management methodologies to monitor progress, mitigate risks, and ensure successful project outcomes
• Coordinate cross-functional teams, fostering collaboration and accountability to achieve project objectives
• Ensure data security, privacy, and compliance requirements are met across the technology solutions
• Ensure the reliability and performance of existing IT solutions through proactive monitoring and maintenance
• Implement best practices for IT service management, including incident management and problem resolution
• Gather and analyze user feedback and system performance data to identify opportunities for continuous improvement
• Provide mentorship and supervise the team of solution analysts
• Follow IT internal processes, policies and procedures

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