- Browse Job
- Supervisor - Floral
- Position
- Supervisor - Floral
- Department
- Housekeeping
- Working Location
- Taipa / Cotai
- Post Date
- 15/04/2024
- Requirements
-
• High school graduated/ Bachelor degree in Floral design is an advantage
• 2 - 4 years Floral and/or leading experience
• Knowledge about a range of floral designs, flowers, foliage along with their seasonal availability
• Fluent in Cantonese and Mandarin, basic English is an advantage
• Must be able to work on shift, physical fit for heavy duty
- Responsibilities
-
• Assist the floral Manager with the overall management of all floral arrangements which will be reflective of our ultimate luxury hotel
• Able to make visually appealing flower arrangements for hotels and back office on daily basis
• Able to do the mock up flower arrangements according to the superior direction for all events in the hotel
• Assist with loading or unloading of flowers and props from vehicles as and when required
• Ensure that all designs meet hotels standards and meet or exceed guests’ expectations
• Ensure that all floral arrangements are within the allocated budget and deadlines are met for both hotels requirements and guest orders
• Ensure proper communication of project status, time lines and delivery information to guests, organizers and other departments
• All floral orders are updated on the register or sheets and appropriate sign off to be taken from guest or other departments
• Billing / voucher to be done for all guest orders, events and charges to be posted to the appropriate guest room or banquet folio
• Prepare floral containers, required tools, floral foams and floral carts for making flower arrangement it different areas
• Draft flower order, floral products/accessories and monitor their arrivals
• Monitor par stocks and make required requisitions
• Responsible for sorting, organizing, cleaning and restocking all supplies
• Responsible to maintain all floral decorations
• Ensure good relationship with internal departments and clients to resolve issues
• Monitor all flower vase inventory and counts for breakage or loss
• Assist superior in reordering new inventory for flower vase, floral foams as and when needed
• Lead team in floral production on-site, maximizing team talents and available resources
• Stay up to date and current in floral techniques from superior
• Able to prepare bouquets for guests and other flower arrangement as per request from both housekeeping and other departments
• Monitor fresh flower arrangements on daily basis; freshening up flower arrangement when necessary or per schedule
• Report to superior if any issue or malfunctioning of machines and tools
• Work closely with all F&B outlets, casino, housekeeping and front office for floral replenishment requirement
• Required to work with the scheduled work shift as needed to meet the needs of guests and team members
• Receive and process flower into appropriate size/requirement for floral decoration
• Ensure floral workshop and cooler are clean regularly
• Ensure the dirty cleaning cloth has been sent to laundry for washing
• Deliver and collect the flower arrangement to/from appointed area
• Ensure flower is sorted out from returned flower arrangement for recycling
• Contribute to cost control by respecting washing & sorting method for all OS&E (vases... etc.)
• Ensure all the daily rubbish from the workshop be sent to main refuse room & respect recycling process in place
• Adhere to departmental standard operating procedure
• Be punctual and adhere to company set grooming standard
• Deal efficiently with all personnel
• Participate in the on-going training programs
• Attend daily briefing and regular meeting
• Familiar with working environment
• Compile various inventories record
• Perform any other duties as required by the superior and department head
• Check the record temperature of floral workshop and cooler to ensure the right temperature is set to maximize flower life span and quality
• Escalate any unusual or suspicious behavior
