SJM Job

Position: Assistant Manager - Business Development
Department: Resort Premium Market Development
Working Location: Taipa / Cotai
Post Date: 01/03/2024
Requirements: • Bachelor Degree in Business, Tourism, Hotel, Sales Management or related disciplines
• Minimum of 3 years working experience in the area of Business Development / Casino Marketing and Hospitality industry
• Good understanding of all aspects of management within casino operations in large scale casino hotel
• Knowledge of strong organizational skills
• Good knowledge of gaming management and customer services management
• Proficiency in Microsoft office applications including Word, Excel, PowerPoint and Outlook
• Proficiency in Cantonese, Mandarin and English
• Detail oriented, self-motivated and prioritize multiple tasks
Responsibilities: • Responsible for supervising team members in the Business Development department
• Provide assistance and guidance to the team
• Maintain healthy and professional relationship with guests and well coordination with Resort Services & Support Operations, Table Games, Cage and Food & Beverage to deliver superior guest service
• Ensure all team members and coded patrons are well informed of all special events and promotions
• Responsible for generating and achieving specific revenue goals by developing new players
• Identify premium player interests and encourage return trips
• Make recommendations to improved guest experience and profitability
• Maintain accurate player records and performance reports
• Assist Manager to develop team training program, staff coaching and evaluation
• Communicates effectively with all related departments in a timely manner

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