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- Manager - Sales (MICE & Corporate & Events)
- Position
- Manager - Sales (MICE & Corporate & Events)
- Department
- Sales
- Working Location
- Taipa / Cotai
- Post Date
- 10/10/2024
- Requirements
-
• Diploma in business management school
• Minimum of 3 years working experience in a similar capacity
• Excellent verbal communication in English, ideally fluent in Cantonese and Mandarin
• Good knowledge of Corporate, MICE, Catering and Event segments
• Strong in account acquisition and retention
• Very goal orientated
• Good problem Solving skills with ability to address any issue in collaboration with others, identify and prevent potential problems
• Good understanding of sales process, tools and measurements and systems
• Demonstrates a mature approach to manage the emotions of self and other team members
• Understands, communicates and supports corporate policies and guidelines
- Responsibilities
-
• Responsible for Corporate, MICE, Catering and Event Sales
• Achieve account growth and business production targets as specified
• Clear understanding of SJM's business strategies and goals, and to determine action plans to meet those goals
• Develop and maintain a regular pattern of sales calls and meetings with key bookers of the target / potential accounts
• Assist Director of Sales to plan and organize wedding fair, bookers' events, familiarization tours and sales blitz etc.
• Carry out sales trips to all source markets as required both domestically and internationally
• Develop relationships within community to strengthen and expand customer base for sales opportunities
• Prepare required reports of completed sales activities including details of face to face client appointments, presentations, familiarization trips and any other related client interactions
• Build positive working relationships with all departments to ensure the hotel team a full understanding of needs and expectations from clients and organizers
• Deliver smooth transaction of confirmed event / group files to hotel operation team. Maintain close working relationship with hotel operation team to execute confirm events / groups in order to create a seamless experience to clients
• To supply other members of the Sales Department with account or client feedback, market intelligence and business trends
• To perform any assigned duties deemed necessary by the Management Team
